How MyntTip collects, uses, and protects your personal information.
MyntTip is a social recognition platform operated by Badmus Holdings LLC, a Delaware limited liability company doing business as MyntTip ("MyntTip," "we," "us," or "our"). Our platform allows hourly workers ("Workers") to receive recognition gifts ("Mynts") from their personal Support Circle ("Supporters") when they hit workplace milestones ("Wins").
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the MyntTip mobile application, the website at www.mynttip.com, or any related service (collectively, the "Service"). It applies to both Workers and Supporters.
If you have questions about this Privacy Policy, contact us at hello@mynttip.com.
We collect the following categories of information depending on how you use the Service:
Before your first cashout, you must complete identity verification through Stripe. This process collects information including your full legal name, date of birth, residential address, U.S. Social Security Number (last four digits or full SSN as required by law), and a government-issued photo identification. Stripe collects and processes this information directly under Stripe's Privacy Policy. MyntTip receives confirmation of verification status and limited associated data needed to operate your account.
To receive cashouts, you provide bank account information (routing and account numbers) through Stripe. Stripe processes and stores this information directly. MyntTip never stores your full bank account number on our servers.
When a Supporter purchases a Mynt bundle, we receive the Supporter's name, email address, mobile phone number (when applicable), and a record of the Mynt purchase. The Supporter's payment information (card number, billing address, etc.) is collected and processed by Stripe directly under Stripe's Privacy Policy. MyntTip does not store full payment card information.
When a Worker adds someone to their Support Circle, we receive that person's name (as provided by the Worker) and mobile phone number for the limited purpose of sending Win notifications.
For Workers who reach applicable cashout thresholds, we collect Taxpayer Identification Number (TIN) information needed for tax reporting under U.S. law, as described in Section 8 of our Terms of Service.
We use the information we collect to:
MyntTip uses SMS for user-requested account verification and, separately, optional automated work-milestone updates for subscribed Supporters. Supporter Win texts may contain optional gift links and are treated as marketing messages. Giving a gift does not require subscribing to texts.
Workers request verification for their own numbers. Supporters choose Win texts on the personal invitation page by checking an initially unchecked SMS consent box, tapping “Enable [worker]’s Win Texts,” and confirming their own number after reading the SMS disclosure. “Not Now” does not subscribe them. Adding a contact to a Circle or accepting the Worker Terms does not provide the contact’s SMS consent. We record the disclosure and its version, the affirmative action, invitation source, phone number, timestamps and number confirmation, with a hashed request-network identifier for security and consent evidence.
Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe. To get help, reply HELP or contact us at hello@mynttip.com. A website signup does not override a previous SMS opt-out. You may need to reply START to the original MyntTip number before requesting texts again.
Your mobile phone number will never be shared with third parties for their marketing purposes.
MyntTip uses Stripe to process Mynt purchases by Supporters and to process Mynt cashouts to Workers. Stripe is an independent payment processor with its own privacy practices.
When you provide payment information, identity verification information, or bank account information in connection with the Service, that information is collected by and provided directly to Stripe. Stripe receives, stores, and processes this information in accordance with Stripe's Privacy Policy, which is independent of this Privacy Policy.
Information processed by Stripe may include:
To enable payment processing, we share information about your MyntTip account, transactions, and activity with Stripe. This includes Worker account creation, Mynt cashout instructions, supporter purchase metadata, and information needed to respond to Stripe's risk and compliance requests.
Stripe processes information for purposes that include payment processing, identity verification, fraud prevention, regulatory compliance, and improvement of Stripe's services. MyntTip is not responsible for Stripe's privacy practices and does not control how Stripe uses information it collects directly. To understand how Stripe handles your information, please review Stripe's Privacy Policy.
Stripe may store and process information in the United States and in other countries. By using the Service, you understand that information collected by Stripe may be transferred to, stored in, and processed in countries outside your country of residence, in accordance with Stripe's privacy practices and applicable law.
We do not sell your personal information. We share your information only in the following limited circumstances:
We share data with trusted third-party providers solely to operate the MyntTip platform. These include:
These providers receive only the information they need to perform their services and are contractually bound to protect your information.
When a Worker adds someone to their Support Circle, that person's phone number is used to send Win notifications on the Worker's behalf. Support Circle members' contact information is used only for this purpose.
When required by law, we share information with the Internal Revenue Service (IRS) and applicable state tax authorities for the purpose of issuing tax information returns (such as IRS Form 1099-K or Form 1099-NEC) and complying with information reporting obligations.
We may disclose your information if required by law, regulation, subpoena, court order, or other valid legal process, or if we believe in good faith that disclosure is necessary to protect the rights, property, or safety of MyntTip, our users, or others, or to investigate or prevent fraud, security threats, or violations of our Terms of Service.
In the event of a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or part of our assets, your information may be transferred to the acquiring or successor entity as part of that transaction, subject to applicable law.
We may share information with third parties when you direct us to do so or otherwise consent to the sharing.
We never sell or share mobile phone numbers or SMS information with third parties for marketing or promotional purposes.
The MyntTip website (www.mynttip.com) and related web pages may use cookies and similar tracking technologies for the following purposes:
We do not currently use third-party advertising cookies or sell information collected via cookies for advertising purposes. You can control cookies through your browser settings, including refusing or deleting them; some functionality of the website may be affected if you disable essential cookies.
On our public homepage, optional Google Analytics loads only after you choose "Accept analytics." It measures page visits and clicks to our official social profiles, including the originating social platform when a campaign link identifies it. We do not send account identifiers, gift or payment details, invitation codes, email addresses, or precise locations in these homepage events. Advertising storage and personalization remain disabled. Use "Analytics preferences" in the homepage footer to reject or change your choice. Google processes analytics data under Google's Privacy Policy.
The MyntTip mobile application does not use browser cookies but may use device identifiers for similar purposes.
We retain information needed to operate your active account. You can request account deletion and deletion of associated personal data from the app or through our account deletion page.
Email hello@mynttip.com to request deletion or ask about an outstanding request. We verify ownership before acting on email requests and explain any processing or retention issue. Do not send passwords, verification codes or bank details by email.
Subject to certain legal exceptions, you may have the right to:
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA"), provides you with additional rights:
Residents of certain other U.S. states (including Colorado, Connecticut, Virginia, Utah, Texas, Oregon, and others) may have similar rights under applicable state privacy laws, including rights to access, correct, delete, and opt out of certain processing activities. To exercise your rights, contact us using the methods in Section 9.4.
To exercise any of your privacy rights, contact us at hello@mynttip.com with the subject line "Privacy Rights Request." We may need to verify your identity before responding to your request, and we will respond within the timeframe required by applicable law (generally within 45 days, with the possibility of a 45-day extension where permitted).
If you are not satisfied with our response, you may have the right to lodge a complaint with your state attorney general or other applicable regulator.
We implement industry-standard administrative, technical, and physical safeguards to protect your personal information, including:
If we become aware of a security incident affecting your personal information, we will notify you and applicable regulators in accordance with applicable law.
The Service is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children under 13 in violation of the Children's Online Privacy Protection Act ("COPPA"), or from individuals under 18 in any context.
If we become aware that we have collected personal information from a person under 18, we will delete that information promptly. If you believe a minor has provided us with personal information, please contact us at hello@mynttip.com.
We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the Service, by email, or by SMS at least thirty (30) days before the change takes effect, unless a shorter period is required by law. Non-material changes (for example, corrections of typographical errors or clarifications) take effect upon posting.
The "Last updated" date at the top of this policy indicates when it was most recently revised. Your continued use of the Service after the effective date of a change constitutes your acceptance of the updated Privacy Policy.
If you request early access on our website, we save your email address, iPhone/Android choice, worker/supporter preference, adult attestation, consent version and time, and campaign source. We use this information to manage your request, understand which campaigns bring requests, and contact you about access and availability. A request does not create an app account or verify your email address. We do not publish the list or send it to advertising platforms.
We use our existing Google Firebase service to store requests privately. We keep short-lived, hashed network information and counters to limit abusive submissions; we do not store raw IP addresses with requests. Analytics on the home and early-access pages remains optional and consent-controlled. Rejecting analytics does not prevent you from requesting access, and your email is never sent to website analytics.
We review unfulfilled early-access requests after 90 days and retain them only while managing access or as needed for an applicable legal obligation. You can withdraw your request or ask for deletion at any time by emailing hello@mynttip.com from the address you submitted. This does not subscribe you to SMS or unrelated marketing.